HTO-SEC-01 — THE PROCESS
Four Steps from Quote to Pour
Contact Dispatch
Call 778-318-2125 or submit a quote request online. Provide your project address, volume estimate, preferred pour date, and any site access details.
- Phone or online quote form
- Available Mon–Fri, 5:00 AM – 5:00 PM
- Saturday by arrangement
- Quick turnaround on quotes
Confirm Your Order
Our team reviews your project details and confirms mix design, load size, delivery time, and scheduling. We'll follow up with any questions.
- Mix design confirmation
- Delivery time scheduled
- Volume and load size verified
- Site access reviewed
Day-Before Confirmation
We confirm your delivery the day before to ensure everything is on track. Any last-minute adjustments to timing or volume can be made at this stage.
- Order confirmation call
- Final volume check
- Timing adjustments if needed
- Dispatch coordination
We Deliver to Your Site
Our mixer truck arrives at your scheduled time with quality-controlled concrete, ready to pour. Our dispatch team stays in communication throughout the delivery.
- On-time arrival
- Quality-controlled mix
- Batch records available
- Driver site coordination
HTO-SEC-02 — WHAT YOU'LL NEED
Information to Have Ready When You Call
Having the following details ready when you contact dispatch helps us provide an accurate quote and confirm your order quickly.
QUOTE CHECKLIST
- Project address and delivery location
- Estimated volume in cubic metres (m³)
- Concrete use — driveway, slab, footing, foundation, etc.
- Preferred strength, if known (e.g. 25 MPa)
- Preferred pour date and time
- Site access details for the mixer truck
- Whether a concrete pump is required
- Company name and contact information
HTO-SEC-03 — TIPS FOR A SMOOTH POUR
Planning Your Concrete Pour
Book Early
Concrete pours require scheduling. Book your delivery at least 24–48 hours in advance — longer for large pours or weekend bookings.
Prepare Your Site
Ensure forms are set, rebar is in place, and the subgrade is compacted and ready before the truck arrives. Clear a path for the mixer truck.
Have Your Crew Ready
Concrete placement happens quickly. Have enough workers, tools, and finishing equipment on site before the truck arrives to avoid delays.